FIND EVERYTHING HERE
1.HOW LONG IS THE GUARANTEE ON IWISS PRODUCTS?
IWISS promises one-year guarantee from date of purchase, except of quick-wear spare parts like blades, cutting heads or something like this.
2.WHAT CERTIFICATES DO IWISS OWN?
IWISS owns ISO9001 and CE certificates. All products meet or exceed quality standards and quality control procedures conform to the strict requirements of the standards.
3.WHERE ARE IWISS PRODUCTS MADE?
4.HOW CAN I PURCHASE IWISS PRODUCTS?
There are two ways to get IWISS products. By placing orders on this website or sending mails to firstname.lastname@example.org.
5.WHAT PAYMENT METHODS CAN I USE?
IWISS supports payment through Paypal and wire Stransfer.
6.WHAT'S THE LEADING TIME OF ORDERS?
For regular products, our leading time is 2-3 working days at receipt of your payment. For customization products, leading time depends on our production line.
7.WHERE IS THE COMPANY HEADQUARTERED?
IWISS is located in Liushi, Zhejiang, China.
8. HOW DO I CONTACT CUSTOMER SERVICE?
Please visit Contact Us where you’ll find a map of our locations and relevant mail address and phone number.
9. I AM INTERESTED IN BECOMING A IWISS DISTRIBUTOR. WHAT SHOULD I DO?
We are always looking for motivated distributor partners! If you are interested, we encourage you to contact us by mail email@example.com or complete a request form on this site with your contact information.
10. WHAT IS IWISS’S RETURN POLICY?
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Authorization must be obtained prior to returning products. Tools returned without this authorization will not be accepted.
Find further explanations on Returns& Refunds Policy page.