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IWISS promises one-year guarantee from date of purchase, except of quick-wear spare parts like blades, cutting heads or something like this.

IWISS owns ISO9001 and CE certificates. All products meet or exceed quality standards and quality control procedures conform to the strict requirements of the standards.


Made in China. For detailed IWISS address, pls refer to our contact us page.

There are two ways to get IWISS products. By placing orders on this website or sending mails to 

IWISS supports payment through Paypal and wire Stransfer.

For regular products, our leading time is 2-3 working days at receipt of your payment. For customization products, leading time depends on our production line.

IWISS is located in Liushi, Zhejiang, China.

Please visit Contact Us where you’ll find a map of our locations and relevant mail address and phone number.

We are always looking for motivated distributor partners! If you are interested, we encourage you to contact us by mail or complete a request form on this site with your contact information.

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Authorization must be obtained prior to returning products. Tools returned without this authorization will not be accepted.

Find further explanations on Returns& Refunds Policy page.