FAQ — iCrimp Tools Skip to content
Fast Domestic and Global Shipment
Fast Domestic and Global Shipment



ICRIMP promises one-year guarantee from date of purchase, except of quick-wear spare parts like blades, cutting heads or something like this.

ICRIMP owns ISO9001 and CE certificates. All products meet or exceed quality standards and quality control procedures conform to the strict requirements of the standards.


Made in China. For detailed iCrimp address, pls refer to our contact us page.

There are two ways to get iCrimp products. By placing orders on this website or sending mails to sales@iwiss.com. 

ICRIMP supports payment through Paypal and wire transfer.

For regular products, our leading time is 2-3 working days at receipt of your payment. For customization products, leading time depends on our production line.

ICRIMP is located in Liushi, Zhejiang, China.

Please feel free to visit our Contact Us page and send us your inquiries.

We are always looking for motivated distributor partners! If you are interested, we encourage you to contact us by mail sales@iwiss.com or complete a request form on this site with your contact information.

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Authorization must be obtained prior to returning products. Tools returned without this authorization will not be accepted.

Find further explanations on Returns & Refunds Policy page.